Policies

Shipping

All orders will be processed within 3-5 business days. Once your order has been shipped, you will receive an email with a USPS tracking number. Lost or stolen packages are NOT the responsibility of The Dura Mater

International

Please allow an additional 3-4 weeks for international orders to be processed through shipping and customs. Some countries, i.e. the UK, have an additional tariff on imported goods that is due when picking up your package. This fee is NOT the responsibility of The Dura Mater. Lost or stolen packages are NOT the responsibility of The Dura Mater. 

Returns

As we are a very small business, we can only accept unworn/unused items for return. To return an item, you must first send the item back to our address. The shipping cost to return the item is the responsibility of the customer, NOT the Dura Mater. Upon inspection, you will receive a refund based on the condition of the item returned. At this time, we cannot do exchanges.

Privacy

By joining the Gross Room, you acknowledge that all content is private and is not to be shared for personal or public use. This includes on all social media platforms. By breaching this contract, you will terminate your membership with no refund.

All designs found in the Dura Mater store are property to the Dura Mater and I Heart Autopsy LLC.

Your personal data will be used to process your order and support your experience throughout this website.