• All memberships are subscriptions. We have never and will not offer any other kind of membership.
  • All subscription payments are set on automatic renewal until canceled.
  • All subscriptions automatically renew at the end of your specific billing cycle (monthly or yearly).
  • If you purchase your subscription during a promotion/sale, that sale price is only valid for ONE YEAR. Every year after you will be billed full price (Sign-ups prior to 11/22/22 will renew at $48USD/year & sign-ups after 11/22/22 will renew at $55USD). We do not and never have offered lifetime discounted memberships.
  • Promotion/sale prices are only valid for NEW one-year memberships. If you have an existing yearly membership, the sale price will not be available.
  • It is your responsibility to cancel your account. Sending an email, DM, and/or comment does not cancel your account.
  • You must cancel your account at least 10 days prior to your scheduled renewal to make sure payment does not go through.
  • As we are a US-based business, prices on www.theduramater.com, The Gross Room, and The Dura Mater Shop reflect the United States Dollar ($). We do not have control over currency exchange rates and cannot honor the price difference.
  • If you engage in inappropriate behavior (disrespectful to the cases, harassing, bullying, heckling, or anything we deem inappropriate) your account will be terminated with no refund.
  • If you share your login information with anyone and they lock you out of your account or take over, we cannot offer a refund.
  • There are NO REFUNDS under any circumstance.